A Guide to How We Use
And Protect Client Information
Your personal and financial data is private information. Whether you are an existing customer or considering a relationship with us, protecting your privacy is our priority. In compliance with new privacy regulations, SkyOak Wealth Management, Inc. is required to provide you an annual notice informing you of your rights as a customer/consumer and our obligations as it relates to federal privacy laws recently enacted, under Regulation S-P to protect information you provide to us.
INFORMATION SKYOAK WEALTH MANAGEMENT INC. COLLECTS
This personal information, not available publicly, may come from the following sources of information that you may have provided us:
- Name, Address, and Phone Number
- Social Security Number and/or
- Taxpayer Identification Number
- Account Balance(s)
- Investment Activity
- Accounts at Other Institutions • Inheritances
- Business Interests
**Importantly, we want to assure you that we will not sell client information to anyone. Your rights as our customer/consumer are a priority to us. **
WHY SKYOAK WEALTH MANAGEMENT INC. COLLECTS PRIVATE INFORMATION
In order to provide you with the best financial services and products available, we need to evaluate your information for any strengths or weaknesses. Our decisions regarding financial products and decisions must be based on sound judgment made from all the information you may have provided us. It also helps us service your accounts and administer our business.
For example, we use information about you to:
- Respond more accurately and efficiently to your requests.
- Identify opportunities to give you more convenience and control by developing products and services that may meet your objectives and benefit you. Secure your accounts and help protect you and SkyOak Wealth Management, Inc. from fraud.
SKYOAK WEALTH MANAGEMENT INC. WILL SAFEGUARD PERSONAL INFORMATION YOU PROVIDE
You may rely on us to protect the personal and private information you have entrusted to us. Every precaution, in accordance with federal laws and regulations is used to limit access to personal information about you to those employees who need to know to assist us in providing products and services to meet your needs. SkyOak Wealth Management, Inc. maintains internal physical, electronic and procedural safeguards to protect personal information about you. Some of the steps we take to safeguard information you provide us include the following:
- Information is provided only to those who have a legitimate reason to know. Employees of our office are required to adhere to company policies and procedures protecting customers’/consumers’ information.
- In order to verify particular information, we may contact third parties such as: Third party administrators, Insurance companies, Employer Benefits Departments, and Employer Pension Departments.
- In accordance with any state or federal laws, we may be required to release information in certain circumstances (i.e. protection against fraud).
- Our company will maintain strict physical, electronic, and procedural measures to protect your information.
SKYOAK WEALTH MANAGEMENT INC. LIMITS THE SHARING OF INFORMATION
To protect your privacy, we limit the information we share both within and outside SkyOak Wealth Management, Inc… We conduct our business with great respect for the confidential nature of the information being provided. We will not share information about you, unless authorized by you, except as outlined below.
SHARING INFORMATION WITHIN SKYOAK WEALTH MANAGEMENT INC.
The sharing of information within SkyOak Wealth Management, Inc. allows us to provide you with complete and superior service. We may share within SkyOak Wealth Management, Inc. the information described above in the section captioned “Information SkyOak Wealth Management, Inc. Collects.” This includes information about your transactions or experiences with us, information you supply on your account applications, and information we receive from third parties.
SKYOAK WEALTH MANAGEMENT INC. SHARES INFORMATION WITH COMPANIES THAT HELP PROVIDE YOU SERVICE
SkyOak Wealth Management, Inc. may share the information described under the section “Information SkyOak Wealth Management, Inc. Collects” with companies external to SkyOak Wealth Management, Inc. to complete a transaction you have requested or to help us service your account. We may also share information with other financial institutions with which we have a joint marketing agreement. We are highly selective in choosing these companies. All companies with whom we do business are contractually obligated to comply with strict standards regarding security and confidentiality, and the information can be used only for the sole purpose of providing the service we have requested of the company to perform.
An example of the type of outside companies with which we may share information includes, but is not limited to:
- Charles Schwab Company
- Marketing Advisors, including Impact Branding, HubSpot, and Salesforce.
RIGHTS OF CONSUMER/CUSTOMER TO “OPT OUT” OF SHARING INFORMATION
You have the right to instruct us not to share among affiliated financial service companies certain information (other than information about our transactions and experiences with you) from your account applications or information we receive from third parties. If you do not want us to share this information about you, please call us at 800-971-8070. Your request not to share this information will apply to all of your accounts with us, including any new account you open after your original request.
**Importantly, we want to assure you that we will not sell client information to anyone. Your rights as our customer/consumer are a priority to us.*
SHARING INFORMATION IN OTHER SITUATIONS
SkyOak Wealth Management, Inc. may share the information described under the section captioned “Information SkyOak Wealth Management, Inc. Collects” when we are permitted or required by law. Examples include responding to a subpoena, conducting a fraud investigation, or participating in a SEC examination. We may also share this information when authorized by you.
AN ONGOING COMMITMENT TO YOUR PRIVACY
We are just as committed to protecting the privacy of our former customers as we are our current customers. If you choose to close your account or become an inactive customer, you will continue to be protected by the privacy policies and principles described in the policy.
At SkyOak Wealth Management, Inc., your business is important to us, and we promise to do our best to safeguard your financial assets and personal and financial information about you. If at any time we can help you further, please contact us at:
SkyOak Wealth Management, Inc.
229 N. Bartlett Street
Medford, OR 97501